What does Naturally Sugar Free mean?
Nexba drinks will always be Naturally Sugar Free which means they contain no sugar and nothing artificial. Guaranteed. Our special blend of Stevia and Erythritol sweetens our drinks and uniquely matches the taste of sugar, so you never have to compromise on the taste you love, or your health. Find out more about our Naturally Sugar Free blend here.
I saw a Nexba drink in the supermarket but it’s not on the Nexba site. How can I get it?
Where else can I buy Nexba?
Nexba is stocked nationally at Sainsbury's, regionally at Booth's and also online at Amazon and Ocado. We're updating our list of retailers all the time. Head here for more info on our range and where to get them.
There's a drink I really want, but it’s out of stock. How can I get it?
Can I change my order after it’s been placed?
If you need to change your order for any reason, please contact us. Please note that there's no guarantee that we can change your delivery address or product selection, once your order has been placed, however we will try to accommodate all requests.
Can I buy a gift certificate?
You can indeed! Head to our dedicated page here, choose your amount and let us do the rest!
What happens if I have any questions about a product that I have purchased from the www.nexba.co.uk online shop?
Feedback is always welcome. Please email us at email@example.com and we'll be happy to discuss any problems with the products.
Can I return unwanted products bought from other retailers or re-sellers to Nexba?
Unfortunately not. If you have any need to return any products purchased from a 3rd party retailer please liaise with them directly. If you are unhappy with Nexba products bought from any other retailers please let us know via firstname.lastname@example.org and we will endeavour to help. All feedback is gratefully received.
How much is shipping?
Shipping is FREE over £29.99, and this will be applied to your cart automatically during checkout. Otherwise, standard shipping is £3.00.
Has my order been shipped?
Once your order has been dispatched you will receive a tracking email from us to let you know your order has been picked, packed and is on the way. If you haven’t received these make sure you check your junk mailbox or contact us.
How long will it take for me to receive my order?
Once you place your order, it will typically take 2-5 business days to arrive. We’ll send you a tracking link once your order has been shipped to let you know when it's meant to arrive.
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